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Equiperz is not just a marketplace; it's a community. We focus on providing an accessible, safe haven for creatives to share and access top-notch equipment.We believe in transparency, security to boost a safe platform to all our customers.

To go through the verification process on Equiperz, sellers are required to provide their email address and phone number. Once these details are confirmed, they are required to undergo KYC verification and can proceed to set up their seller profile and start selling their amazing products.

Upon successful customer payment processing, sellers can access the "My Credits" option in their profile section. Subsequently, they can select the "Withdraw" option to transfer the amount to their bank account.

Yes, we verify each and every seller on our platform. Our verification process ensures the authenticity of sellers, contributing to a secure and trustworthy marketplace for our users.

Yes, you can track your order. Once your item(s) are dispatched, you will receive a confirmation message to your registered email and phone number with a tracking number and instructions on how to track your package.

Delivery times vary based on your location and the shipping method selected during checkout. You can find estimated delivery times on the product pages and track your order through your account.

Yes, your information is securely encrypted using industry-standard protocols. We prioritise your security and privacy, and our platform does not store any card details.

We believe in transparency. The total amount, including shipping fees and taxes, is clearly displayed at checkout. No hidden fees. However, shipping charges are beared by the customers.

Visit the “Orders” section in your account or contact customer support to initiate the return process for damaged items.